Application
Photography Content Platform
A headless CMS with an integrated social distribution engine controlled via a custom Telegram bot. Integrates Gemini AI to generate SEO-optimized metadata for every image with human-in-the-loop approval.
Hi, my name is
I'm a Technical Product & Solutions Specialist with over 8 years of experience delivering software solutions. I solve complex problems to elevate the customer experience, build automated pipelines, and drive the efficiencies that give people their time back.
01 — About
Hello! I'm Rhys, I bridge the gap between business strategy, user experience and engineering, ensuring great user experience meets robust, clean, and scalable solutions.
I've had the privilege of working across a range of environments and industries — from small SaaS companies to large enterprise. My focus is on creating products that are both well-crafted and easy to use.
Outside of work I most enjoy spending time with my family, when I am not doing that you can find me lifting weights, reading, flying a drone or building digital products. With a keen interest in AI, I am avidly exploring the latest technology in that space and how it can be used to solve problems for myself and others. I am particularly interested in how AI can be used to improve productivity and efficiency.
02 — Experience
Qantas Airways
Jul 2024 — Present
Leading digital retailing platform modernisation within the Make a Booking and Manage Booking domains — migrating a legacy system to a modern cloud-based solution integrated with Amadeus REST APIs. Driving the intersection of UX design and engineering, shaping the architecture of the next-generation booking experience.
Amadeus IT
Apr 2022 — Jul 2024
Dual-hatted as Product Owner and BA within a SAFe Agile environment, delivering Departure Control System solutions to global carriers. Awarded 'Outstanding Performance' for 2023 — the sole recipient within the division. Hands-on with Amadeus APIs, leading delivery for All Nippon Airways and digital traveller products.
Acturis Ltd
Aug 2014 — Feb 2018
Designed and delivered technical solutions for major Personal Lines insurers at the UK's leading insurance SaaS provider. Pioneered REST API integrations with AXA, Allianz, and Zurich, and delivered the first caravan insurance product on the platform. Mentored three junior business analysts.
03 — Work
Application
A headless CMS with an integrated social distribution engine controlled via a custom Telegram bot. Integrates Gemini AI to generate SEO-optimized metadata for every image with human-in-the-loop approval.
04 — Contact
I'm always open to discussing new projects, creative ideas, or opportunities to be part of something great. Feel free to reach out.